At Luna Bronze, our fulfilment team works hard to get your glow on the move as quickly as possible. We AIM to dispatch all orders within 1 business day, because we know you're excited to glow!. However, during periods of increased demand (like major

At Luna Bronze, our fulfilment team works hard to get your glow on the move as quickly as possible. We AIM to dispatch all orders within 1 business day, because we know you&apos;re excited to glow!However, during periods of increased demand (like major sales, product launches, or viral moments), dispatch times may extend slightly. In these rare cases, it can take up to 7 business days for your order to leave our warehouse.We know delays aren&#x2019;t ideal, and we&#x2019;re always doing our best to get your bronzed beauties to you as fast as we can. You&#x2019;ll receive a shipping confirmation with tracking details as soon as your order is on its way.If it&#x2019;s been more than 7 business days and you haven&#x2019;t received an update, feel free to&#xA0;<a href="https://help.lunabronzetanning.com/en-US/contact">Contact Us</a> and our team will be happy to help.Thanks for your patience - and for being part of the Lunaverse!

Why hasn’t my order shipped yet?

To qualify for free standard shipping, the value of your physical products must meet the minimum spend after any discount code has been applied.Shipping fees, taxes and gift cards are not included in the free shipping calculation. Gift cards are trea

To qualify for free standard shipping, the value of your physical products must meet the minimum spend after any discount code has been applied. Shipping fees, taxes and gift cards are not included in the free shipping calculation. Gift cards are treated as non-physical items, so their value does not count toward the total of shippable products in your cart. If your cart appears to be over the threshold but shipping is still being charged, please check the total of your physical products after discounts and before shipping and taxes. If your cart appears to be over the threshold but shipping is still being charged, please check the total of your physical products after discounts and before shipping and taxes. If you are still unsure, please contact our team and we&#x2019;ll be happy to help.

Why am I still being charged for shipping after reaching the free shipping threshold?

Shipping to the USA? Here’s everything you need to know…

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