Luna Bronze USA | Help Centre logo
Luna Bronze USA | Help Centre logo

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UNITED STATES 🇺🇸

Shipping to the USA? Here’s everything you need to know…

How long does shipping take?

Orders are shipped from our US warehouse during business hours, Monday - Friday, and are sent via USPS, DHL, OnTrac or Fedex with an estimated delivery time frame of 2-8 business days. Orders shipped with our expedited 1 & 2 day shipping options typi

How can I track my order?

For the simplest way to track your order, you can click here to track your parcels progress through our website đźšš. Alternatively, you can input your tracking number in the USPS site linked here, Uni Uni site linked here, or the DHL site linked here.

Can I pick up my order?

Unfortunately, we’re unable to offer pick-up services. All orders will be shipped from our warehouses and delivered to your shipping address entered at the checkout.

My parcel got returned to sender

If you have made an error on your address at checkout and your parcel is dispatched to the incorrect location, or if your parcel is returned to us due to it not being picked up from your postal office within the designated time frame, we will not be

My order was marked as delivered but I have not received it?

We're really sorry to hear that you haven't received your order even though it has been scanned as delivered. We understand how frustrating this can be!. Here’s what you can do:

Shipping to the United States

How long will my order take?. We ship all US orders from our warehouse in California. Here's what to expect:. Shipping option. Estimated delivery. Cost. Standard Delivery. 3–6 business days. $9.00. Standard Delivery. 3–6 business days. FREE on orders