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Luna Bronze USA | Help Centre

Y2 Glow Sale

Promotion Terms and Conditions

Welcome Offer Terms & Conditions

Can I change or cancel my order?

Which payment types do you accept?

Can I use a discount code?

I made a mistake on my shipping address! Can I change it?

Can I use multiple discount codes at checkout?

HELP! My order is missing an Item?

Where can I see my store credit?

How do I apply my store credit to an order?

Forgot to add a Free Gift with Purchase to your order?

My product is damaged – what should I do?

I received an incorrect product – what should I do?

How do Shop Pay Instalments work?

My Discount Code is not working?

I purchased on Amazon and need help?

Can I purchase an eGift card?

How do I redeem an eGift card?

HELP! I've lost my eGift Card!

My eGift card balance is displaying the wrong amount!

eGift Cards

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Ordering

Why hasn’t my order shipped yet?

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How long does shipping take?

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My parcel got returned to sender

My order was marked as delivered but I have not received it?

Shipping to the United States

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Shipping & Handling

What is your Return Policy?

Do you offer exchanges?

I've returned an item, have you received it?

What happens to my refund if my card is no longer in use?

Returns & Refunds

Bronze Squad Rewards — Frequently Asked Questions

Lunaverse Rewards with TYB | Frequently Asked Questions

Loyalty Program

Are your products pregnancy/breastfeeding safe?

Will the tan come off onto sheets/clothing/towels?

Do your products work for sensitive skin?

Will this work with age spots or pigmentation?

Can you go swimming with fake tan on?

Do Luna Bronze products protect you from the sun?

Guide to using self tan for people of colour

Can I use hair removal cream with self tanner?

Where are Luna Bronze products made?

Why doesn't my face tan last as long?

Can I leave Luna Bronze on overnight?

Does fake tan work for people with vitiligo?

What sunscreen can I use to avoid stripping my fake tan?

How long do I leave Radiant on?

What’s the difference between our Radiant and Glow lotions?

Can I use the bronzing drops on my body as well as my face?

Are the Cosmic Bronzing Drops suitable for all skin types?

How long does the bronzed effect last after application?

Are the ingredients in the Cosmic Bronzing Drops cruelty-free and vegan?

What are the Cosmic Bronzing Drops?

When should I wash my Self Tanning Mitt?

Can I use self tanner on Acne-prone skin?

Can I use self tanner if I have melasma?

What is the best self-tanner for fair/pale skin?

Does Luna Bronze test on animals?

Does Vitamin C affect self-tanner?

How do I store my products?

What is the best time to shave before applying self-tan?

Can I use Glow on my face?

Where can I get promo/discount codes?

Can I Swim After Self-Tanning?

Will My Tan Go Patchy During Exercise?

HELP! My product arrived frozen – what should I do?

Is your tan sweat-proof?

Do you offer sample sizes?

Can I use the Self-Tan Back Applicator for the Glow Gradual Tanning Moisturiser?

HELP! My Face product is blotchy - What do I do?

Why isn’t my Glow and Jelly 500ml Pump popping up?

Will it stain my palms?

Why am I not seeing results with my Glow Gradual Tanning Moisturiser?

Do your products contain a fragrance?

Do your products contain gluten?

What is DHA?

Does Luna Bronze contain nut ingredients?

Are your products phthalate free?

Do your products contain a synthetic fragrance?

Why do you use Carrageenan?

Why do you use phenoxyethanol?

Is Illume Tanning Water caffeine free?

Ingredients

How do I remove my self tan?

How do I apply self tan?

How do I contour with fake tan?

How to apply fake freckles with self tanner?

How do I apply Radiant?

How to apply Cosmic Bronzing Drops?

How do I wash my Self Tanning Mitt?

How to use the Luna Bronze Contour Blending Brush?

How to Prevent Dark Patches on Hands, Feet & Ankles

How To's

FAQ's

STORE CREDITS — WHAT YOU NEED TO KNOW

Store Credits & Payments

Our Story

Sustainability

Price Updates - Effective 1 January 2026

Can Luna Bronze use my review or photo in marketing?