Luna Bronze USA | Help Centre logo
Luna Bronze USA | Help Centre logo

All articles

Shipping to the United StatesUpdated a month ago


How long will my order take?

We ship all US orders from our warehouse in California. Here's what to expect:

Shipping option

Estimated delivery

Cost

Standard Delivery

3–6 business days

$9.00

Standard Delivery

3–6 business days

FREE on orders $65+

Express Delivery

2–5 business days

$15.00

Express Delivery

2–5 business days

FREE on orders $100+


Free shipping is automatically applied at checkout — no code needed.




Do you ship to Hawaii, Alaska and Puerto Rico?

Yes! Delivery to HI, AK and PR takes a little longer and carries a different rate due to the additional distance.

Shipping option

Estimated delivery

Cost

Standard Delivery

5–9 business days

$20.00

Express Delivery

3–6 business days

$30.00




Where don't you ship in the US?

We're currently unable to ship to US territories including American Samoa, Guam, the Northern Mariana Islands, the US Virgin Islands, and APO/FPO military addresses. If you're based in one of these locations and would like to place an order, please reach out to us at [support email] and we'll do our best to help.




When will my order be dispatched?

Orders placed before 12:00 PM PST on a business day are dispatched the same day. Orders placed after that time or on weekends will go out the next business day.




Can I track my order?

Absolutely. You'll receive a tracking link via email as soon as your order leaves our warehouse. If you haven't received your tracking details within 2 business days of placing your order, check your spam folder first — then drop us a message and we'll look into it.




My order hasn't arrived — what should I do?

If your order is outside the estimated delivery window, please contact us at [email protected] with your order number and we'll investigate straight away.

Was this article helpful?
Yes
No